Turn every booking into a richer guest profile and a smarter marketing opportunity
TableGenie helps venues move beyond a list of names and emails. By combining reservations, visit history, spend patterns and preferences, the platform supports better guest recognition, more useful segmentation and campaigns that actually connect to revenue.
- Unified guest profiles with tags and preferences
- Visit and spend history linked to the customer record
- Segmentation by behaviour, value and occasion
- Email and SMS campaigns with automation
- Post-visit, win-back and VIP communication journeys
Better service for teams. Better retention for the business.
The purpose of hospitality CRM is not to collect data for its own sake. It is to help venues understand who their guests are, how they behave, what they value and how to keep the relationship warm beyond the visit itself.
Guest profiles
Bring together bookings, orders, spend, preferences and special occasions so hosts and marketers can work from the same guest view.
Segmentation
Create smarter audiences based on frequency, spend, lapsed behaviour, favourite venue, VIP status and more.
Lifecycle automation
Send confirmations, reminders, thank-you messages, win-back campaigns and special occasion prompts without relying on manual follow-up.
Personalisation
Give teams the context they need to recognise guests, honour preferences and deliver a more memorable experience.
Commercial insight
Track how campaigns influence covers, visits and spend so the platform supports measurable revenue outcomes.
Multi-site guest visibility
For groups, create a broader view of the customer across venues while keeping communication relevant and venue-specific.
The goal is not to send more messages. It is to build stronger guest relationships.
This page should make it clear that TableGenie helps venues use first-party data more intelligently. Better guest understanding leads to more relevant communication, better service and stronger repeat revenue over time.
Retention
Keep guests coming back with relevant follow-up and smarter timing around their actual behaviour.
Recognition
Help teams deliver more personal hospitality using useful profile and preference context.
Revenue
Connect campaigns to bookings and spend so marketing performance is commercially meaningful.